Frequently Asked Questions

What is your contact email?

Please email hello@unicornplanner.com with any questions, comments, or concerns.

 

How long does it take to get an email response?

We will do our very best to respond within 24 hours.

 

Where are you located?

We are located in the United States. Our mailing address is: Unicorn Planner P.O. Box 570 Water Valley, MS 38965

 

Do you ship internationally?

We do! We ship worldwide! 

 

What is the shipping turn around time?

Most orders ship within 3-6 business days. 

 

Will all of my items be shipped together?

Some items will be shipped in separate packages.

 

What is your return policy?

If you are not completely satisfied with your purchase, please email us at hello@unicornplanner.com. We will do our best to resolve any issues. We want all of our customers to have a pleasant shopping experience here at Unicorn Planner!

 

What if my package is lost or stolen?

We are not responsible for lost or stolen packages during transit. If your package is lost or stolen please file a claim with the shipping carrier.